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GOOGLE RATING: 4.9 OUT OF 42 REVIEWS
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GOOGLE RATING: 4.9 OUT OF 42 REVIEWS

Delivery

All items (watches or jewelry) in stock on the FRANCINE JOAILLERIE website are shipped within approximately 48 hours to 7 days, depending on the value of the shipment, the destination, and the shipping method selected.
Shipments and deliveries are 100% secure and handled by specialized professional carriers
, UPS, and FERRARI (cash-in-transit services) or the postal service: CHRONOPOST and VALEUR DECLAREE.

DELIVERY OPTIONS

– HOME DELIVERY (Delivery fees apply*)
– PICKUP AT THE SAINT TROPEZ STORE

HOME DELIVERY

Fast, secure, and insured delivery
Your package is prepared as soon as we receive your order and full payment. Depending on the value of your purchase, we will choose one of the shipping methods listed above.
If your item is shipped via Chronopost or Declared Value, in both cases you will receive your package at home via hand-delivery upon signature.
If you are not home, your package will be taken to the nearest post office. To pick it up, you’ll need to bring the delivery notice or the tracking number provided online, along with a valid ID.

DELIVERY TO THE SAINT TROPEZ STORE

(or pickup at the Marseille office by appointment, only during the winter when the St. Tropez store is closed)

Benefit: Save on shipping costs and pick up your order at the store after paying for it online at
. You can also reserve your order on the website by paying a deposit and settling the balance at the store (credit card only)
In this case, please bring your confirmation email and a valid ID.
All items come with a certificate of authenticity. They are appraised and authenticated before being listed online and come with a 1-year warranty (see Terms and Conditions of Sale).

*SHIPPING COSTS

In the luxury sector, shipping conditions must meet specific requirements and constraints:
Secure transportation, appropriate packaging, and specific insurance—all of which result in additional costs that are therefore justified
A necessary contribution toward shipping costs.

– Up to €10,000
; Metropolitan France: €50
; Europe: €50

– Over 10,000 €
, mainland France: 120 €
, Europe: 120 €

All other shipments:
Worldwide – French overseas departments and territories: Flat rate of 150 €

Certified, 100% Authentic

Authenticity & Guarantee

14-Day Right of Withdrawal


Express & Secure Delivery


2-Year Warranty

Payments
in instalments

More information

Our Authentication Process

Every piece offered by Francine Joaillerie undergoes a rigorous inspection before it goes on sale.

  • Certificate of Authenticity of Origin provided when available.
  • Each watch is opened, inspected, and authenticated in our watchmaking workshop, which is open to the public.
  • Our expert watchmaker performs a comprehensive inspection of the movement, components, and reference numbers to ensure consistency.
  • Verification of serial numbers, part numbers, engravings, and original specifications.
  • Each piece of jewelry is carefully examined for signatures, master's marks, precious metal hallmarks, and serial numbers, when present.
  • Inspection of the condition and quality of the stones and the integrity of the settings.
  • More than 35 years of expertise in luxury watches, designer jewelry, and high-end leather goods.

Our standard is simple: we only offer pieces whose authenticity we can confidently guarantee.

Our Authentication Process

Every piece offered by Francine Joaillerie undergoes a rigorous inspection before it goes on sale.

  • Certificate of Authenticity of Origin provided when available.
  • Each watch is opened, inspected, and authenticated in our watchmaking workshop, which is open to the public.
  • Our expert watchmaker performs a comprehensive inspection of the movement, components, and reference numbers to ensure consistency.
  • Verification of serial numbers, part numbers, engravings, and original specifications.
  • Each piece of jewelry is carefully examined for signatures, master's marks, precious metal hallmarks, and serial numbers, when present.
  • Inspection of the condition and quality of the stones and the integrity of the settings.
  • More than 35 years of expertise in luxury watches, designer jewelry, and high-end leather goods.

Our standard is simple: we only offer pieces whose authenticity we can confidently guarantee.

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