ORDERS PLACED TO DATE
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GOOGLE RATING: 4.9 OUT OF 42 REVIEWS
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GOOGLE RATING: 4.9 OUT OF 42 REVIEWS

Privacy Policy

In accordance with the European General Data Protection Regulation (GDPR), which took effect on May 25, 2018, you have the right to access your data. If you are registered on our site, you can log in to your profile to: edit, delete, or download your personal data, or completely delete your profile and data.

1/ Information Collection

We collect information when you register on our site, log in to your account, make a purchase, enter a contest, and/or log out. The information collected includes your name, email address, and, if you have provided them to us: your phone numbers, credit card information (encrypted for security), and other information.

In addition, we automatically receive and record information from your computer and browser, including your IP address, software, and hardware, as well as the page you request. This information is used primarily for statistical purposes related to visits, session durations, geolocation, and more.

2/ Use of Information

All the information we collect from you may be used to: Personalize your experience and meet your individual needs

Provide personalized advertising content and offers

Improving Our Website

Improve customer service and meet your support needs

Contact you by email

Administer a contest, a promotion, or a survey

3/ Privacy in E-Commerce

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company without your consent, except as necessary to fulfill a request and/or transaction, such as to ship an order.

4/ Disclosure to Third Parties

We do not sell, exchange, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, provided that such parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other purposes.

5. Protection of Information

We implement a variety of security measures to ensure the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform specific tasks (such as billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

6/ Do we use cookies?

Yes. Our cookies improve access to our site and identify repeat visitors. In addition, our cookies enhance the user experience by tracking and targeting users’ interests. We invite you to read our full cookie policy by visiting the dedicated page on our website.

7/ Unsubscribe

We use the email address you provide to send you information and updates regarding your order, occasional company news, information about related products, and more. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

8. Consent

By using our website, you agree to our privacy policy.

Certified, 100% Authentic

Authenticity & Guarantee

14-Day Right of Withdrawal


Express & Secure Delivery


2-Year Warranty

Payments
in instalments

More information

Our Authentication Process

Every piece offered by Francine Joaillerie undergoes a rigorous inspection before it goes on sale.

  • Certificate of Authenticity of Origin provided when available.
  • Each watch is opened, inspected, and authenticated in our watchmaking workshop, which is open to the public.
  • Our expert watchmaker performs a comprehensive inspection of the movement, components, and reference numbers to ensure consistency.
  • Verification of serial numbers, part numbers, engravings, and original specifications.
  • Each piece of jewelry is carefully examined for signatures, master's marks, precious metal hallmarks, and serial numbers, when present.
  • Inspection of the condition and quality of the stones and the integrity of the settings.
  • More than 35 years of expertise in luxury watches, designer jewelry, and high-end leather goods.

Our standard is simple: we only offer pieces whose authenticity we can confidently guarantee.

Our Authentication Process

Every piece offered by Francine Joaillerie undergoes a rigorous inspection before it goes on sale.

  • Certificate of Authenticity of Origin provided when available.
  • Each watch is opened, inspected, and authenticated in our watchmaking workshop, which is open to the public.
  • Our expert watchmaker performs a comprehensive inspection of the movement, components, and reference numbers to ensure consistency.
  • Verification of serial numbers, part numbers, engravings, and original specifications.
  • Each piece of jewelry is carefully examined for signatures, master's marks, precious metal hallmarks, and serial numbers, when present.
  • Inspection of the condition and quality of the stones and the integrity of the settings.
  • More than 35 years of expertise in luxury watches, designer jewelry, and high-end leather goods.

Our standard is simple: we only offer pieces whose authenticity we can confidently guarantee.

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